Customer Satisfaction Survey 

    Dear users of our calibration and validation services,
    Dear partners,

    We kindly invite you to complete our survey and help us improve our services. We would like to know whether our offers and/or contracts meet your expectations.

    Sincerely,
    Veljko Zarubica, PhD
    Director of the Laboratory for Calibration and Validation

    Did you have special requirements?


    Questionary 

    Response time to your calibration / test request


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    Fulfillment of your calibration / testing requirement


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    Quality of calibration / testing service


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    Professionalism and expertise of our staff


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    Clarity and completeness of the calibration certificate / test report


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    Adherence to agreed deadlines


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    Quality of communication 


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    Resolving disagreements (if any)


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